Field Notes · Essay

Eight tools. Still too much manual work.

Check the software you already own. Then address the handoffs that still need a person. Survey evidence, existing software options, and how to assess a worthwhile implementation.

A firm can own good software and still spend too much time moving work between people and systems. The useful question is which steps remain manual after the tools have been properly configured.

What the research actually shows

Intuit’s 2025 survey of 700 US accounting professionals reports eight applications per firm on average. Integration challenges and time-consuming data entry were each reported by 41% of respondents. The sample includes owners and employees across firm sizes, not a dedicated 10–30-person cohort. Read the source research.

These findings support investigating the friction. They do not establish that every firm needs custom software, or that 41% of its working time can be recovered.

Start with what your tools can already do

For example, TaxDome already supports client requests and workflow automation. Selling a custom reminder system without first evaluating that capability would miss the point. Configuration, training, and consistent use may be the right fix.

Where I would look next

Those are areas to assess, not claims that existing products cannot handle them. I compare the native features, supported integrations, and specialist implementation options before recommending a build.

What makes an implementation worth paying for?

Measure touch time, monthly volume, exceptions, and review effort using actual completed work. Then identify what the team can do with recovered capacity. A salaried hour can have value without becoming a cash saving; the same hour should not also be counted as an avoided hire.

If a small configuration change solves the problem, that is the recommendation. If a recurring, costly gap remains, the diagnostic defines a scope and acceptance criteria before implementation is authorized.

From evidence to something working

Jovadan’s Founders’ engagement is $20,000 for ninety days, including the $5,000 diagnostic. I establish the scope and success criteria, then implement and hand over the agreed improvements. The diagnostic is also available by itself; the refund is conditional on the documented payback assessment, not a blanket money-back promise.

Read the diagnostic payback terms or see the engagement.