How does an engagement start?
A thirty-minute call checks fit. The diagnostic runs during Days 1–14 of the ninety-day engagement and sets the scope and business case. Its $5,000 Founders’ fee is included in the $20,000 total. You decide whether to proceed with implementation afterward.
What if a system doesn't work as expected?
We test before release, and your team can pause each workflow. Fixes for delivered functionality are included for thirty days after deployment; new requirements are scoped separately.
Who owns the code and configurations you build?
You do, from day one. The systems, code, configurations, and documentation live in your accounts and stay with your team after the engagement ends.
How is this different from hiring a consultant?
You receive working improvements, testing, documentation, and training—not just recommendations. Compare the deliverables and responsibilities in each proposal; some consultants also implement.
What about confidentiality and client data?
An NDA is signed at the start. We agree on data flows, providers, and relevant confidentiality requirements before using client data. AI providers and hosting are selected to meet those agreed requirements.
Can I cancel mid-engagement?
Yes. The diagnostic does not commit you to implementation. The first thirty days of implementation are non-cancellable; afterward, cancellation requires thirty days’ written notice, pro-rated for the unused portion.
What happens at Day 90 if I want to continue?
You can manage the systems yourself or choose optional monthly support: $1,500 for Upkeep or $4,000 for Extended, which includes improvements within an agreed scope. Both are month-to-month; Founders’ rates stay locked while you continue.
Do you work with my existing engineering team?
Yes. I coordinate with your engineers on architecture and standards, and take responsibility for the agreed automation work.